Branch Media is a Boston-based digital media agency, specializing in brand development, digital design, application development, and omni-channel/platform integration. We apply a core focus on user experience in every deliverable creating truly engaging and robust digital experiences. 

Our client relationships are strong and continuous and have grown over the last 20 years. As well as working with clients directly, we often work with other agencies, bringing our core strengths and talented resource pool to our affiliates and their clients.

Our team is hardworking, dedicated, and passionate about the work we do.  At the core of our success is an understanding and appreciation for work-life balance.



Core Focus: Dissemination of business goals and objectives through the digital production cycle and working with good people along the way.

Fun Facts: Hates having his picture taken. Supporter @LFC and enjoys bad horror flicks. Listens to NPR.

Jas Rai

Principal, Director of Technology

Core focus: Finds extreme satisfaction in creating beautiful experiences with genuine meaning to support brand initiatives. Lover of UX design and leading a creative team.

Fun facts: Loves to run, and to laugh with friends and family.

Erica Rai

Director of Design

Core focus: Managing projects throughout the project lifecycle and ensuring clients are happy along the way.
Fun facts: Likes Shenanigans. Lives in Orlando but remains a loyal Red Sox fan. Doesn't ride rollercoasters, life is thrilling enough.

Shena Lowe, CSPO

Director of Client Success

Core focus: Well-versed in technology and writing code to create systems that are reliable and user-friendly. Skilled leader who has the proven ability to motivate, educate, and manage a team of professionals to build software programs and effectively track changes. Fun Facts: Likes playing cricket. Loves roaming and spending time with family.

Jiten Gaikwad

Development Manager

Core focus: Improving client's overall digital marketing efforts and catalyzing audience engagement through impactful insights, strategic campaigns and detailed measurement. Fun facts: Originates from the REAL Jersey Shore. Works in Social Media but doesn't use Social Media. Learned data analysis from years of Poker and Fantasy Football.

Drew Levy

Strategy and Performance Management

Core focus: Organizational wizard with a penchant for excellence and getting the job done right. Fun facts: Has many beloved hobbies including: oil painting, searching for treasure at thrift stores, reading philosophy, and thinking.

Crystal Thornebrooke

Project Manager


(Who we couldn’t function without.)


Larger Development Team

This team focuses on core application development, and stellar front-end development. This team of 4 (and rapidly growing) is continuously striving to deliver robust experiences that are pixel perfect.


Kentico Team

The Kentico team, comprised of 2 primary developers, and a project manager dedicated to delivering high-quality, incredibly flexible, CMS solutions for clients who want to customize their digital experiences.


Creative, Marketing, and Analytics Team

We have a trusted network of highly qualified designers, writers, photographers, videographers, and analytics support who work with us on a regular basis when the needs arise–reliable resources when we need it.


  • Tufts Health Plan - Careers

    We're currently working on drastically improving the Careers experience on the brands website. The goal is to showcase the true culture of the company and push relevant job openings.

  • Client Appreciation

    We are forever grateful to our wonderful clients who partnered with us in 2018. We are incredibly fortunate to work with such good people.

  • Branch Partners with Golf Life Navigators

    Excited to showcase our latest project, partnering with Golf Life Navigators to enhance their brands digital look and feel.

  • Reunion

    Fun night with the one and only Brian Matthews of Tufts Health Plan! Oh, and the hanging meat of course 🙂

  • T2Biosystems New Website

    We launched a new experience for T2Biosystems to showcase their success in the industry!

  • Tufts Health Plan - Content Curation

    We're currently engaged with Tufts Health Plan to create a series of thought leadership pieces discussing various topics in the healthcare industry.