Training
Knowledge Drives Adoption. Mastery Drives Growth.
Product
In today’s competitive market, simply building a great product isn’t enough success depends on how effectively your customers, employees, and partners can use it. Our product training programs are designed to empower users with the knowledge and confidence to adopt, utilize, and champion your product. We deliver engaging, scalable, and practical training that transforms learners into confident product experts accelerating adoption, reducing support costs, and driving long-term loyalty.
A product’s true value is realized only when people know how to use it. Our custom product training solutions help organizations:
- Increase product adoption and customer satisfaction
- Reduce onboarding friction and time-to-value
- Minimize support costs through proactive education
- Build product champions within teams and customer communities
- Train employees, partners, and end-users effectively
Learn more about how our Custom eLearning Development ensures product training is aligned with your unique workflows, audiences, and goals.
Instructional Design Rooted in Product Mastery
Our product training modules are based on proven adult learning principles, focused on real-world application, and designed to boost confidence. Every course includes:
- Role-specific training paths for end-users, admins, and support teams
- Hands-on interactive simulations (product walkthroughs, click-through demos, sandboxed practice)
- Scenario-based learning tied to real-world use cases
- Knowledge checks & certifications that validate mastery
This ensures learners don’t just know product features they understand how to use them effectively in their daily work.
Engaging Content. Real Adoption.
Traditional product manuals and static onboarding sessions often overwhelm or bore users. We change that by using:
- Gamified learning experiences tied to product milestones
- Realistic product simulations and practice environments
- Story-driven tutorials and customer success case studies
- Bite-sized microlearning modules for quick feature refreshers
The result? Faster adoption, reduced support tickets, and users who feel empowered rather than frustrated.
Fully Responsive. LMS-Ready. Globally Scalable.
Our product training is:
- Accessible anytime, anywhere, on any device
- SCORM/xAPI compliant for seamless LMS integration
- Easily paired with LMS Implementation services
Localized and scalable for international customers and distributed teams.
Our skilled team of learning architects, animators, and gamification pros can create the perfect mix for your brand.
The Flourish Lab (TFL) was created when a community-centered coaching organization realized the demand for their coaching reached far beyond their community. The Flourish Lab needed to pivot. They were seeking a way to expand their reach and provide coaching, grounded in proven social-emotional practices, to the broader world of out-of-school time professionals.
BNSF Railway operates around the clock 365 days a year, and most of its employees do not have a typical office job. Many positions require travel and physically demanding labor outside in all weather conditions. The company wanted to give job applicants a realistic look at the position to see if it aligns with their expectations before the company invests resources in the interview process and on-the-job training.
We’ve helped organizations in technology, SaaS, healthcare, retail, and manufacturing accelerate adoption and maximize ROI from their products.
Built-In Compliance & Scalability
From training new hires to global customer rollouts, our programs scale effortlessly.
Agile & Transparent Process
We adapt to new product releases and feature updates rapidly.
Deep Expertise in Learning & Tech
Our team blends product enablement knowledge with advanced instructional design.
Real Collaboration, Real Results
We partner with product, marketing, sales, and customer success teams to ensure training reduces churn and boosts product stickiness.
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We’re Built to Scale
From 50 learners to 50,000, our systems and processes scale without sacrificing quality.
Agile & Transparent
We work iteratively and collaboratively. You’ll always know what’s happening, when, and why.
Strategy + Execution
We don’t just produce content — we build learning ecosystems that drive results.
Real Partnership
We collaborate with product and success teams to align with business goals.
Built‑In Learning Analytics
Track completion, feature adoption rates, and support ticket reduction.
LMS‑Native Dashboards
Monitor learner engagement, certification status, and customer onboarding success.
From Engagement to Business Impact
Measure impact through improved adoption, faster onboarding, reduced churn, and stronger customer loyalty.
Continuous‑Improvement Loop
As products evolve, so does your training ensuring users stay up to date with every release.
Still curious? Our friendly team is here to help—just reach out and let’s chat.
What is product training?
It’s education designed to help employees, partners, and customers effectively use a product to achieve its full value.
Why is product training important?
Because features don’t equal adoption. Training ensures users know how to apply your product in their daily workflows driving satisfaction and reducing churn.
Who needs product training?
- Employees – so they can sell, support, and use the product effectively
- Customers – so they can maximize value and become long-term advocates
Partners/Resellers – so they can confidently deliver and represent your brand
Can product training integrate into our LMS or customer portal?
Yes. We build tailored tracks for end-users, admins, sales teams, support teams, and executives.
Do you support global product rollouts?
Absolutely. Training can be translated, localized, and scaled worldwide.
Do you provide continuous updates?
Yes. As your product roadmap evolves, we continuously refresh training to keep users confident and engaged.
How do you measure ROI?
Through higher adoption rates, reduced support tickets, lower churn, improved NPS, and stronger revenue retention.
